ABOUT ME

A devoted person holding a BA in hospitality management with years of experience in the hospitality industry. A dedicated and responsible worker that would like to employ her education for the benefit of the company and its goals, and for the acquisition of further knowledge and skills.

Work experience
  • Data Entry ManagerIN AM 2 LLC (Yerevan, Armenia)
    November 2022 - Present

    Data entry and management of data on all IN AM 2 LLC platforms, along with ensuring that all data is stored in an organized manner so that it can easily be accessed when needed.

  • English TeacherArmenian Volunteer Network (Armenia)
    8/2022 - Present
  • Administrative Clerk / Customer SupportBusiness Solutions LLC (Yerevan, Armenia)
    8/2021 - 6/2022

    – Assigning jobs to subcontractors
    – Following up to make sure the customers have been contacted and the jobs done correctly
    – Contact subcontractors

  • Operations RepresentativeBuymie (Yerevan, Armenia)
    6/2021 - 7/2021

    – Answering customer tickets
    – Cooperating with shopper support and live operation admin
    – Rescheduling and canceling orders

  • Kindergarten Teacher AssistantBird’s Nest Orphanage (Lebanon)
    11/2019 - 2/2020
  • Duty ManagerIbiza Hotel (Tabarja, Lebanon)
    8/2018 - 10/2018

    – Creating reports and Reporting problems to senior management
    – Supervising the operating system in the absence of the operation manager.
    – Responsible for stock management system process.
    – Supervise and follow up upcoming reservations, and contact the guests.

  • Front Desk AgentIbiza Hotel (Tabarja, Lebanon)
    7/2017 – 1/2018
  • Front Desk AgentJounieh Suites Hotel (Kaslik, Lebanon)
    1/2016 – 7/2017
  • Assistant ManagerKrim General Trading (Jbeil, Lebanon)
    5/2014 – 12/2015
  • Front Desk AgentJounieh Suites Hotel (Kaslik, Lebanon)
    5/2013 – 5/2014
  • WaitressClinic Pub (Jounieh, Lebanon)
    Summer 2012
  • RunnerWestgate Restaurant (Jounieh, Lebanon)
    8/2011 – 2/2012
  • Front Desk AgentReston Hotel (Jounieh, Lebanon)
    4/2011 – 7/2011
  • Front Desk AgentChateau Raphael Hotel (Jounieh, Lebanon)
    5/2010 – 3/2011
  • SecretaryRaymond Chehade Law Office (Jounieh, Lebanon)
    6/2009 – 9/2009
  • Sales AgentB52 Shop (Kaslik, Lebanon)
    9/2007 – 9/2008
Education
  • Hospitality ManagementArts, Science and Technology University in Lebanon
    Graduate of 2019
  • Culinary TrainingLe Raffine catering (Lebanon)
    12/2018 - 1/2019
  • Technical Baccalaureate in AdministrationPolyglot Technical School (Lebanon)
    2008-2011
Skills
  • Front Office System (Property Management System)
    100%
  • Point of Sale Systems
    100%
  • Microsoft Office Suite (Word, Excel PowerPoint)
    75%
  • Stock Management System
    75%
  • Accounting Systems
    75%